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Contact Center Agent

1.00 to 10.00 Years   Bahrain   15 Aug, 2022
Confidential Company
1 Jobs Openings
Job LocationBahrain
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Healthcare Services
Functional AreaNot Mentioned

Job Description

  • Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
  • Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

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