| Job Location | Bahrain |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Employment: Full Time Objective:To oversee the extended warranty claims processing and payment process in the business.Main Tasks of the Role:Access and audit claims request from dealers/clients.Ensure decision making on claims approval in with in the warranty schedule terms and condition and underwriters guide lines.Ensure and control cost effective use of materials and labour on vehicles repair.Conduct physical vehicle inspection /assessment on site whenever necessary.Provide high quality customer service by responding to claims request on timely manner.Critically analyze and report on high value /high frequency claims requestsProcess dealership/client invoices for paymentsFile and organize claims documents accordingly.Perform internal audit periodicallyMaintain and enhance a good business relation with dealers/clientsTrain dealership/client on product knowledge claims process and procedure.Support the sales and marketing team with business knowledgeFrom time to time, you may required to change your work location upon request from your Line Manager for business continuity purposesYou will be required upon the request from your Line Manager to visit the business partners for business continuity purposesPerform any other tasks as assigned by the Line Manager REQUIREMENTS: Key experience required for the role includes:3+ years Automotive after sales industryExperience of working with in Middle east region is an advantageLocal driving license preferredTechnical expertise in Automotive repair and maintenanceExperience Automotive insurance sector is an advantageRequired Knowledge:Diploma in Automobile/mechanical engineering or equivalent Degree or Automotive certification courseMicrosoft office application knowledgeAwareness of manufacturers warranty processEnglish language skills are necessaryExperienced negotiator, self motivated ,has strong organizational skills and strong inter personal skillsTime management skills
Keyskills :
Leading sales, marketing and third party administrator operating in the GCC.
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