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Call Center Agents

1.00 to 2.00 Years   Bahrain   07 Feb, 2022
Confidential Company
20 Jobs Openings
Job LocationBahrain
EducationNot Mentioned
Salary$500 - $1,000
IndustryOther Healthcare Services
Functional AreaNot Mentioned

Job Description

  • Answering phones from customers professionally and responding to customer inquiries and complaints.
  • Handling and resolving customer complaints regarding product sales to customer service problems.
  • Providing customers with the organization?s service and product information.
  • Processing forms, orders, and applications requested by the customers.
  • Completing call notes and call reports as necessary and updating them in the CRM.
  • Obtaining and evaluating all relevant data to handle complaints and inquiries.
  • Recording details of comments, inquiries, complaints, and actions taken.

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