AFR Key Account Manager

Job Description

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Groups air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.Connecting People. Improving Lives.Currently, we are looking for an ambitious and energeticAFR Key Account Managerto be based in Bahrain. The successful candidate should participate in design and ensure implementation of AFR Ops/CS strategy to deliver flow of goods and information across the customer?s global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.If this sounds like something you would like to do, please read on.Key Responsibilities? Contribute to develop AFR Ops/CS strategy in line with business strategy and requirements, corporate guidelines and policies? Ensure development of air freight forwarding plans and budgets, and achievement of productivity targets and measures to provide air freight forwarding for internal and external customers? Design and execute plans for air freight products in areas such as perishables, pharmaceutical, aviation, etc.? Achieve commercial air line haul requirements for the designated area in the country/ region and hub within the prescribed cost and budgetary guidelines? Ensure implementation of tight financial control and maintenance of operating protocols on an area basis for the commercial air line haul activities? Scan alternatives to enhance service, secure cost-effective and competitive line haul, and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets? Oversee RFQ development and clearly communicate guidelines for development of RFQs, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls and TRB calls? Ensure pricing activities and responses to enquiries in a timely, efficient and globally competitive manner, guide regions/ countries on pricing, and monitor timely and accurate updating of local tariff? Guide development and maintenance of data bank of country specific information to enable quick responses to specific network queries? Develop and maintain business relationships with customers through regular customer visits? Review account performances to win new/ additional and retain existing business, and provide monthly reports to management? Review processes and design systems to enhance service quality and alignment with company?s direction and long-term goals? Draft plans, train and deploy staff and their discipline in the flights control center? Study issues, determine opportunities and introduce best practices for AFR Ops/CS focusing on increasing effectiveness and efficiencyStakeholders? Influence others outside of own job area regarding policies, practices and procedures? Develop strong, trusting relationships with business leaders across DPDHL? Cooperate with and coordinate 3rd parties e.g. external service providers? Advise customers and key stakeholders on processes, systems and toolsManagement Responsibilities? Manage experienced professionals who exercise latitude and independence in assignmentsRequired SkillsRouting, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, Commercial Management, DPDHL Business Knowledge, Business Processes, Business Strategy, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation, Negotiation, People Management, ResourcingQualifications and Experience:? Bachelor Degree? More than 6 yearsWe offer:? Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.? Possible further career development? Competitive salaryWhy join DHL Global Forwarding?We are part of Deutsche Post DHL, the world?s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

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