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Telesales Supervisor

1.00 to 5.00 Years   Baghdad, Iraq   29 May, 2022
Job LocationBaghdad, Iraq
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryInternet & E-commerce; Travel Agency
Functional AreaNot Mentioned

Job Description

To all passionate job seekers out there!We at Sindibad, the leading online travel agency in Iraq are looking to for an experienced telesales Supervisor to head up our growing telesales team. As a telesales Supervisor, you will be responsible for setting weekly and monthly sales targets, training new telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints.To ensure success as a telesales supervisor, you should have experience with telesales, advanced managerial skills, and the ability to multitask. A top-notch telesales manager provides strong guidance and assistance to the telesales team, ultimately boosting company sales.Telesales Supervisor Responsibilities:

  • Meeting with sales Team to discuss telesales strategies.
  • Training junior telesales staff.
  • Writing sales scripts and customer answer sheets.
  • Implementing sales strategies.
  • Monitoring the performance of the sales team.
  • Setting weekly and monthly sales targets.
  • Maintaining customer relationships.
  • Handling escalated customer complaints.
  • Compiling and presenting sales reports.

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