Client Service Representative

1.00 to 3.00 Years Ar Rabi, Riyadh , Saudi Arabia 18 Jan, 2022

Job Location	Ar Rabi, Riyadh , Saudi Arabia
Education	Certification / diploma
Salary	$1,000 - $1,500
Industry	Manufacturing; Distribution, Supply Chain & Logistics; Sales Outsourcing
Functional Area	Not Mentioned

Responsibilities:

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers? needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Keyskills :

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