Gathers information for pre-investigation and analyzes requirements online.
Estimates & do a proper sizing of the customers requirements based on the pre-investigation and, if required, with the assistance of a third-party technical or functional team.
Studies the requirements & RFQ to prepare the technical scope of work SOW and align with the Sales team for the costing of the proposed solution.
Responds to customer questions & explain the proposed design & solution.
Managing the required online meetings and go over the proposed design & solution and highlighting the advantages over competitors? solutions.
Develop strong relationships with suppliers and vendors that enable us to achieve and maintain a competitive position in the market.
Coordinate & communicate with Sales & Operation teams to gather insights and information on various aspects such as customer needs and project challenges that can add value to our solutions & proposals over others.
Replying to customer technical inquiries.
Following up with customers to ensure the issues are resolved.
Proactive action with our loyal clients ensures we offer them added-value services.
