Maintain a consistently high level of guest service.
2. Extensive knowledge of all menus and upselling items at every instance.3. Continuous learning in customer service, changing menu items, specials, and prices.4. Approach and interact with guests with confidence and ease.5. Fluent in the operation of the MICROS POS system.6. Adhere to all detailed cleaning and ensure all workflows are functional at all times.7. Flexibility in monitoring multiple tables.8. Follow set up, service, and breakdown of functions procedure.9. Communicate effectively with customers, co-workers, and supervisors.10. Co-ordinate with kitchen and bar.11. Participate in formal training activities.12. Interact with other employees and other departments.13. Be flexible and willing to work split shifts.14. Adaptable to assist in the manning of other outlets as directed by the Captain / Head Waiter / Outlet In-Charge / Outlet Operations Manager.15. Maintain professional internal/external guest service.16. Smile, create eye contact, and use employee/guest names.17. Perform miscellaneous job-related duties as assigned.
