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Telesales Officer

1.00 to 10.00 Years   Al Kuwait, Kuwait   17 Aug, 2023
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryBanking
Functional AreaNot Mentioned

Job Description

  • Initiate outbound calls to potential customers to introduce them to our comprehensive range of banking products and services.
  • Effectively communicate the features and benefits of various banking solutions, including savings accounts, credit cards, loans, and investment options.
  • Build and maintain strong customer relationships by providing accurate and timely information, addressing inquiries, and offering tailored solutions.
  • Identify and understand customer needs and preferences, and recommend suitable financial products to meet their individual requirements.
  • Achieve and exceed sales targets and key performance indicators (KPIs) set by the bank.
  • Maintain a thorough understanding of our products and services, as well as industry trends, to engage in informed conversations with customers.
  • Document and update customer interactions and relevant information in the banks CRM system.
  • Collaborate with cross-functional teams to ensure a seamless customer experience and the successful onboarding of new clients.
  • Stay updated on regulatory guidelines and compliance requirements related to banking services to ensure ethical and responsible selling practices.

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