Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
Defines customers? needs and functionality in a service development cycle.
Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
Installs, configures, and tests operating systems, application software, and system management tools.
Ensures the highest level of systems and infrastructure availability.
Implements warranty and support activities.
Evaluates the existing systems and provides the technical direction to IT support staff.
Plans and implements system automation as required for better efficiency.
Oversees the development of customized software and hardware requirement.
Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.
Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.
Monitoring and troubleshooting HP and Cisco UCS servers, storage, and networking equipment for malfunctions or failures
Monitoring and troubleshooting HPE 3PAR storage for malfunctions or failures
Installing and configuring new Cisco UCS servers, storage devices, routers, switches, and other network components
Monitoring and troubleshooting Linux servers ( Redhat , Centos , ?. )
Proficiency of enterprise system tools such as PowerShell, Microsoft System Center, ESXi vCenter, SolarWinds Server & Network Monitoring.
Assists with installation and maintaining infrastructure services ( CA, DNS, dynamic host configuration protocol, backup, print, patches)
Conducting capacity assessments of existing infrastructure to ensure that it can support future growth
Maintaining detailed documentation of all server and storage configurations and changes made to them
Performing regular backups of data to prevent loss in case of computer failure or theft
Providing technical support for applications and operating systems used in the IT environment
Writing scripts ( like Python or other ) to automate common processes within the IT environment
Monitoring energy usage across the data center to ensure efficient operation
Conducting environmental and air quality tests to ensure compliance with federal regulations
