Store Manager

Job Description

The role is responsible to efficiently manage store operations and sales contribution through maximizing every opportunity to drive sales, reduce stock loss and maintain cost controls. The position in in-charge in delivering the highest levels of motivation and development of team members and store compliance of all the brands standard operating?procedures (SOPs).SALES:- Ensures to maximize sales and achieves monthly sales target- Checks with the Assistant Manager in ensuring that all staff attains highest possible levels of customer service, manpower and space productivity- Analyses sales performance report in order to correct space allocation, store layout, stock positioning including space provisions of seasonal items- Follows-up with the Assistant Manager on out-of-stock brands, product lines and assortments, slow sellers or item price sensitivities- Leads the store team in planning and organizing additional opportunities to promote sales and on-time delivery of promotional eventsVISUAL MERCHANDISING:- Checks and monitors standards application of in-store visual displays- Follows brand/lay-out guidelines correctly in order to deliver brand values- Ensures up-to-date look of window displays along with the Assistant Manager??- Drives and heads sales floor presentation, housekeeping and replenishment principles as per brand standards??- Ensures that guidelines and standards for visual presentation and store appearance are being followedSTOCK LOSS CONTROL:??- Implements safety and security control measures which include safety of employees, customers, security against merchandise loss, damage, theft, pilferage and crisis prevention of store (e.g., fire)??- Ensures that store is within predefined yearly stock loss target/margin??- Ensures that store accurately carries out all loss prevention activities??- Orients/reminds staff on stock loss awareness / issues??- Involves self in continuously seeking opportunities to reduce stock lossSTAFF MANAGEMENT AND SUPERVISION:??- Is responsible in efficient supervision and administration of all store staff??- Ensures delivery of highest standards of in-store training including weekly communication meetings, regular debriefs, product knowledge and on-job trainings??- Recommends staff areas of training needs and ensures that these are addressed through training and development??- Monitors staff performance and identifies potential employees to be put under development programsSTORE OPERATIONS:??- Ensures systematic flow of work and operations??- Ensures cleanliness and orderliness and proper stocking of items with regards to health and safety??- Ensures daily bank deposits, petty cash control and liquidation??- Ensures awareness in internal communication e.g., emails, memos, incoming/outgoing business correspondences??- Double checks stock transfers and inventory documents??- Re-checks customer item return/exchange/discount/promo transactions??- Heads the periodical/yearly store inventory/stock-taking??- Supports management decisions, requirements, expectations??- Commits to follow and observe all store policies, rules and regulations??- Performs other related duties and responsibilities as directed by his/her Line Manager/s

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