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Showroom Manager

5.00 to 10.00 Years   Al Kuwait, Kuwait   08 Dec, 2021
Alshaya Enterprises
1 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryHeavy Industry & Metallurgy
Functional AreaNot Mentioned

Job Description

The Showroom Manager is responsible for working with the sales team to proactively drive sales of the Showroom, whilst successfully driving exceptional levels of service and delivering excellent standards of customer service.

  • Ensure the implementation of the operation?s policies & procedures.
  • Assist clients in a professional, courteous manner with product selection and provide design suggestions.
  • Enhance sales through identification and analysis of practices and initiatives being implemented by competitors
  • Enhance sales through identification and analysis of trends such as footfall, conversion rates, bill value, and individual SKU sales. etc. for the showroom
  • Ensure optimal inventory management at the store by conducting periodic merchandise availability audits and giving feedback to merchandising team in this regard
  • Ensure minimization of shrinkage levels at the showroom and minimization of costs by optimal authorization of funds for operational expenses like stationery, conveyance, staff welfare, etc.
  • Ensuring displays are up to date and that daily checks are conducted to ensure all items meet display standards.
  • Ensure customer quotations are reviewed and followed up to generate sales and ensure a high standard of customer service
  • Establish and cultivate strong client relationships to ensure referral business
  • Follow up on sales leads, including self builds and development opportunities to achieve sales
  • Ensure any customer complaints are dealt with a timely and efficient manner
  • Generate ideas for sales promotions to ensure targets and objectives are achieved within the department
  • Attend any required product training to ensure you are kept up to date with current and future product offering
  • Managing the performance and development of the sales team to ensure the needs of the business are met and encourage them to achieve their goals.
  • Keep all staff informed of changes and developments and communicate accordingly on a regular basis.
  • Manage the activities of the team members including appraisals, performance management and training needs analysis
  • Provide on-the-job training to new employees and arrange all other training
  • Maintain a high level of professionalism in all work-related areas.
  • Holds regular meetings with sales staff.
  • Ensures the confidentiality of the Company?s information and enhances the Company?s reputation
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