Retail Design and Delivery Manager

Job Description

As a Retail Design & Delivery Manager, you will be responsible to ensure shops / projects assigned are opened on the scheduled date stated in the Investor Agreement (IA) and to established TMM standards?Detailed is as follows:?

1. Accomplish RDD project objectives by planning and evaluating project deadlines and activities. Estimate scope of each project and develop a detailed timeline for project completion.
2. Manage and track progress of each project against goals, objectives, approved timelines.
3. Report status and variances. Create effective action plans to meet objectives and schedule.
4. Review and recommend improvements/ changes for Fit-Out Manual/ Property Guidelines
5. Review the designs and interfere to enhance over all look and feel to enhance customers experience in the Mall
6. Coordinate with different departments in each property to facilitate the investor?s work during fitout period.
7. Manage and develop his team to achieve the department?s goal.
8. Enhance and develop the internal process with other departments.
9. Work with centre manger to setup a refurbishment plan.
10. Takeover the units in the new project to check and verify the owner?s work
11. Review investor?s design; put refurbishment plan for the properties
12. Cooperate with other colleagues to enhance internal process and communication to serve the department and company goals
13. Manage the whole Fitout Process (Design & Construction) within the agreed timeline.
14. Manage all meetings and communications with Investors during the Fit-out project across all stages (Introduction, Design, Handover, Construction, Issuing of FCC Stage)
15. Perform as direct point of contact for Investors and their design professionals, consultants and shopfitters throughout the fit-out project
16. Coordinate internally with other RDD units (, Design, Process and Document Control, POD and Administration units) to achieve RDD objectives
17. Perform as direct point of contact and coordination between Investors and internal TMM departments
18. Schedule for Introduction meetings with Investors. Share the Guidelines for the Property and PODs of the unit with Investors
19. Review the list of Shopfitters and respective portfolios submitted by the Investors; Contribute in the approval process of the submitted list in coordination with RDD senior management. Share ?TMM Shopfitter Preferred List? to Investors
20. Review and approve the fit-out project timeline schedule prepared & submitted by the Investor/Shopfitter.
21. Review fit-out project plans and specifications; comment on the building design, scheduling and potential construction problems in coordination with other RDD units (Design unit and unit)
22. Establish and deliver timelines for every stage of the Fit-out process
23. Lead the process of the Design by expediting all shop drawings and approvals in coordination with the Design unit
24. Inform the Investor of any errors, discrepancies or omissions contained within the Approved Detailed design drawings
25. Manage all Investor Variation Requests (IVR?s) raised by with other RDD units throughout the fit-out process.
26. Ensure the successful and timely handover of all assigned unit to Investors, as signed Investment Agreement (IA).
27. Ensure all requirements/ documentation are in place to start the Construction stage (Insurance, Induction, LOP, etc.)
28. Monitor and maintain the fit-out project construction schedule on a weekly basis. Raise and discuss relevant issues at site meetings. Prepare & issue minutes of all site meetings
29. Maintain and enforce good construction standards and quality control.
30. Supervise and direct the Site Superintendents, and other construction staff in coordinating and safely executing the fit-out work in accordance with TMM-RDD processes/procedures and as per property Guidelines and fit-out time schedule
31. Coordinate & cooperate with Fire & Safety team to monitor site safety and ensure that the requirements of the Occupational Health and Safety Act are enforced all the time during the fit-out works

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