To drive sales and profit through the Big 4 (Forecasting, Rota, Ordering & Production)
To accurately forecast for peak trading periods, events and seasonal changes throughout the year
To maximise labour efficiency considering my customers, team and business needs
To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers
To ensure the shop is clean, safe and the equipment well maintained at all times
To take corrective action immediately on issues that affect customers, the team or sales
To ensure the management team, proactively monitors Standards by seeing the shop through customers? eyes
To ensure the team consistently delivers Amazing Customer Service by following the 6 Key Points of Service
To continuously analyse and review shop results, proactively reacting to any challenges or obstacles and creating a clear action plan to improve the business profitability
