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Receptionist / Secretary

1.00 to 10.00 Years   Al Kuwait, Kuwait   13 Oct, 2021
Job LocationAl Kuwait, Kuwait
EducationCertification / diploma
SalaryNot Mentioned
IndustryOther Healthcare Services
Functional AreaNot Mentioned

Job Description

1 Schedules patients for laboratory tests and consultations.2 Relays information to patients regarding preparation for laboratory tests.3 Coordinates visits either within the department or between several departments.4 Telephones and interviews patients and/or family members to obtain accurate preregistrationinformation and to confirm appointments.5 Prints and mails directions, maps, fee schedules, and department specific information topatients. Contacts Medical/Nursing staff and patients to obtain any missing informationrequired for laboratory investigations.6 Verifies and enters pre-registration and insurance information into the computer systemand prepares daily printed schedules for designated areas.7 Obtains and/or verifies patients demographic data by phone or in person.8 Assists patients or family members with the completion of medical insurance forms.9 Informs patients of costs of tests being provided, and guides them to appropriateresources for further information, guidance or assistance.10 Answers telephones and provides routine information to callers.11 Knows the informal policies, procedures and practices necessary to conduct the normalfunction of a specific section, unit or work area. Is aware of the role of the position andits potential impact on the working unit.12 Carries out duties and responsibilities with limited supervision. Makes decisions andestablishes work priorities on essentially procedure-oriented operations.13 Exchanges non-routine information using tact and persuasion as appropriate requiringgood oral and written communication skills.14 Uses universal safety precautions to protect self and co-workers form biohazardousmaterials, including blood-borne pathogens.15 Complies with biohazard safety standards through proper handling of potentiallyhazardous chemical and biological agents in the workplace.16 This description is a general statement of required major duties and responsibilitiesperformed on a regular and continuous basis. It does not exclude other duties asassigned.17. Knows the standing operating protocols, procedures and practices necessary to conductthe normal function of a specific section, unit, or work area. Is aware of the role of theposition and its potential impact on the working unit.

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