| Job Location | Al Kuwait, Kuwait |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Medical/Hospital |
| Functional Area | Not Mentioned |
Core Duties & Responsibilities :- Duty of each receptionist to assist in the smooth running of the practice in general ,and the reception area in particular ,and to project a positive and friendly image to the patients and other professionals who may contact the clinic either in person via the telephone .Performs light clerical and secretarial duties.Administrative Responsibilities:Greeting patients at reception. Noting their arrival and dealing with any query or request asAppropriate.- Expectation:, Greeting are held in a pleasant and helpful manner.Follows policy and procedure to schedule new appointments for patients who call the clinic or follow ? up appointments for patients in person at the clinic .- Expectation: Scheduling is accurate ,timely and completed according to clinic policyRecords appointments and inform the dentist if any change cancellation occurred.- Expectation: Scheduling and follow ? up of appointments are accurate and timely.Handles and protects confidential information.- Expectation: information is shared only as appropriate .Operates telephone system equipment to receive or make interoffice calls.- Expectation: All calls are handled efficiently, promptly and helpful manner.Answers all requests and telephone calls in a pleasant, professional and courteous manner.- Expectation: effectively interact with colleagues, handles their concerns promptly and escalates matters to superiors when needed in a timely and efficient manner.
Keyskills :
Receptionist reception Customer Service Call Center Callcenter
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