Operations Officer

1.00 to 10.00 Years Al Kuwait, Kuwait 20 Jul, 2021

Job Location	Al Kuwait, Kuwait
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	Travel Agency
Functional Area	Not Mentioned

Responsibilities:?Document scrutiny and collection of applications for visa processing

Handle customer/applicant queries personally or via email, telephone.
Handle cash and bank-related transactions if assigned and ensure 100% accuracy
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
Maintain compliance to the standard operating procedures, manuals, etc. without deviation in the process
Inform the applicants about the available Value-Added Services and ensure delivery of Value Added Service options to applicants/ customers.
Encourage applicants to provide feedback on services provided and their overall experience at the application center.
Ensure that the entire process is completed within the mandated Turn Around Time
Assist Deputy Manager/Operations Manager in the execution of WB Project
Ensure judicious use of natural resources
Adhere to the environmental health and safety policy/objectives and guidelines of the organization

Keyskills :

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