Implement the Department?s set policies and procedures and comply with AAW?s other policies.
Meet and greet AAW?s guests, and ensure that visitors to the Management Office are directed to the correct and appropriate department.
Interact with all visitors with a high degree of professionalism and provide efficient services to the Senior Management as required.
Coordinate all meetings for the Division and provide all necessary information and documents for the meetings as required, as well as set agenda and correspondence before and after the meeting.
Manage the scheduled and urgent business meetings as (preparation, organization, notices, minutes of meeting preparation, following-up decisions and archiving).
Follow up all actionable items raised from the meetings/memos/ circulations with all parties.
Receive, sort and distribute mail and facsimiles to the Concerned Management Personnel, in addition to handling the outgoing mail and courier services.
Handle and screen emails and incoming calls, make notes of essential information and prioritize the calls and emails to be returned by the concerned personnel from the Senior Management.
Manage busy diaries, arrange appropriate internal and external appointments as well as prepare and distribute various documents such as: letters, memos, correspondences, agendas, notes, minutes of meetings, etc. to the concerned Direct Manager.
Maintain total confidentiality in handling confidential documents of AAW
Manage and arrange business trips as assigned by the Direct Manager and incoming business guests/visitors and provide detailed itinerary including: contact details, addresses, locations, timings and all related documents, as requested.
Screen and handle incoming telephone calls to the Direct Manager?s office and take appropriate action to ensure a professional and timely response is given to the caller whilst ensuring that the Direct Manager is alerted to priority calls.
Transcribe dictation, compose and prepare confidential correspondences, undertake word processing tasks, manage databases and create presentations, documents & reports as required by the Management using IT Tools for correspondence, by using Microsoft Office (Word, Excel, PowerPoint, etc.)
Arrange programs, events & conferences in coordination with other divisions/departments and manage projects and other tasks as assigned by the Direct Manager.
Organize the office layout, maintain supplies of stationery and equipment to ensure that all office resources are always available for timely achievement of Divisional objectives.
Follow up on Help Desk requests to ensure effective and efficient closure
Perform other duties related to the job as assigned by the Direct Manager
