Experience dealing with virus/worm outbreaks and malware analysis Point of contact for all technical support issues including, Maintain McAfee ePO environment in optimum performance and compliance standards.
Administration including the ability to configure and resolve complex security issues in support of enterprise users (1000+ users) in a geographically dispersed environment.
Monitor and report on security data generated by the McAfee solutions.
Resolve and document complex security issues including root cause analysis, prevention and workaounds.
Identify process and technical imporvements for the environment - Establish an maintain configurations and policies.
Adminster McAfee ePolicy Orchestrator (ePO) and McAfee host based IDS and IPS systems.
Create ePO queries and reports to collect various deployment statistics as required.?
Understand clients operational and sustainment methodologies and processes.
Perform adds/removes/changes on existing Performance Monitoring grapgs.
Ensure dail backups are occuring on all NOC applications.
Certify that all NOC applications are running without issues for optimal performance.
Develop shell and Perl scripts to perform specific monitoring tasks to confirm availability of an application or to retrieve metrics working closely with production support and Development teams.
Enhancing alerting and integration with other products.
Ability to provice 24/7 on-call support for Critival Incidents resolution.
Integrating with Active Directory, LDAP, Radius, NTLM, SAML, AADL, IWA and Open directory platforms.
Managing strong authentication technologies and protocols (PKI, S/ SSL)
Managing and Maintaining SolarWinds. NPM, SAM, NCM, SRM, UDT, IVIM, DPA, LEM, IPAM, WPM, QOE, VNQM, FOE, V MManager modules.
Creating Custom Pollers and app insight reports by using complex MS SQL queries with solarwinds Database.
SolarWinds Automate capacity planning to prevent network and storage outages.
Implementing IP SLA monitoring by coordinating network team
