| Job Location | Al Kuwait, Kuwait |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Higher Education |
| Functional Area | Not Mentioned |
The primary role of the IT Manager at IUK is to provide strategic leadership fordifferent IT teams, set its strategic plan and goals, align it to the University?s one, executethe annual plans, manage, and develop the IT sector.Reporting to the VPAF, He / She will closely collaborate with the senior management, the academic departments, and other different administrative departments at the university to state of art digital solutions and an environment that provides students and instructors with the best learning/teaching experience. He / She will oversee digitization projects and technology operations and evaluate them according to preset goals and University ones.Providing IT governance and QA system is an essential task of the IT Manager in addition to the implementation of services, policies, and programs through the IT and University sectors.The main responsibilities of the IT manager are to supervise and lead the IT department and its main activities through achieving the following:Strategic Planning and Initiatives ?Lead and supervise the development of the Information Technology Strategic plan and ensure its alignment withIUK?s vision and strategic goal.?Design and implement different TEL strategies and infrastructure.?Plan and lead the digital transformation projects at the University.?Plan for IT governance models at different levels such as ITIL and COBIT.Budgeting and Operations:?Develop and manage the IT manpower plan?Develop, supervise and monitor the department?s annual budget. ?Design BCM plan and eliminate related risks.?Analyzes business requirements for IT needs and systems.?Managing and developing the main IT sectors/departments in an educational environment:o Computing systems such as SIS, ERP, Portals, and its related components such as storage and database.o Networks of different types and their related functions.o Classroom Technologieso Telecommunicationso Ensure information security, and network access, and mitigate risks.o Helpdesko E-Learning and LMSs?Oversee and manage the different IT operations in a university setting.oReadiness of classroom educational environmento Implement and maintain security measures and protocols across the University.o Improve standard IT processeso Establish KPIs within the IT team and the services it providesoReadiness of University systemsoTraining faculty members and staffoPlan and implement helpdesk solutionoPlan and supervise the implementation of the ERP system.oDesign and automate student service processes.?Manage and supervise implementing and maintaining classrooms technologyoSmartboardsoclass management softwareoProjectorsoLanguage LabsoComputer LabsoLow-voltage devices.Policies & Procedures?Work with the management to develop and enforce IT policies and procedures.?Recommend updates to the IT policies and procedures and supervise their implementation and administration.Committees
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