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Mall Supervisor

5.00 to 10.00 Years   Al Kuwait, Kuwait   28 Jan, 2025
Tamdeen Group
100 to 499 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryReal Estate
Functional AreaNot Mentioned

Job Description

As a Mall Supervisor, you will be expected to manage the day to day relationship with investors. Provide extraordinary customer services to ensure a great customer experience is achieved.

  • Conduct routine common area site inspection (internal & external) and communicate all findings to the concerned Department in order to ensure the highest quality assurance standards are maintained.
  • Monitor and support Retail Design & Delivery plans, Marketing and Specialty Leasing activities in the Mall.
  • Conduct routine investors inspections and follow up to make sure all relevant issues are resolved.
  • Constantly conduct a mall walk to ensure all investors are operating as per the Mall rules and standards and that all compliance standards are met.
  • Supervise and coordinate with security to ensure all loading docks are operated as per the Mall rules and standards.
  • Supervise installation in common areas when needed in order to ensure that the contractor is implementing Mall rules and standards.
  • Inspect units that are fitting out to ensure all fire and safety requirements are followed.
  • Conduct proper induction for the contractor for all projects on site.
  • Prepare inventory reports as per the frequency scheduled.
  • Ensure all back service corridor, fire escape route and staircase are kept clean and free from any obstacles.
  • Monitor contractual obligations of outsourced Security and Housekeeping staff and report any non-compliance issues.
  • Provide professional customer Service to investors, employees and customers.

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