| Job Location | Al Kuwait, Kuwait |
| Education | Certification / diploma |
| Salary | Not Mentioned |
| Industry | Business Support Services |
| Functional Area | Not Mentioned |
JOB ROLE????????Follow instructions by direct supervisor to Supervise in house- operations of a workshop to ensure high service quality, achievement of workshop service revenues and customer retention.????????Improve revenue generation by ensuring customer satisfaction and retention by ensuring professional service delivery to service customers and obtaining new MMC contracts.????????Fix , maintain ,and troubleshoot Heavy Machinery & Hydraulic Products.????????Analyzes deficiencies in equipment and supervises necessary repairs.?????????Look after warranty contracts and coordinate the same to direct supervisor to obtain new contracts from existing and new customers.????????To plan & schedule technicians, material and equipment efficiently and within set time frames.????????To maintain effective lines of communication between the implementation and execution functions.????????Ensure prompt repairs by responding to breakdown calls.????????Maintain generator breakdown log and adequately plan to prevent repeated breakdowns.?????????To maintain and enforce a safe working environment.????????Timely follow-up parts requests and complete the repair of BD-UR assets within the scheduled time.????????Handle/work with technical team and arranging the required manpower to complete the job.Ability to communicate and explain mechanical issues to suppliers/clients and solving complicated matters in Trucks, and Heavy Machinery, ensuring building better client relationship with proper follow up
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