| Job Location | Al Kuwait, Kuwait |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Business Support Services |
| Functional Area | Not Mentioned |
Job Summary ?Process and follow-up incoming orders for spare part materials, or services such as repairs, installations etc. Generally receives orders via supply planning and email. Duties include informing internal customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.Key Commitment ????Receives and handles requests from customers and distributors for price quotes, purchase orders, order adjustments, and order cancellations.??Check inventory records to determine availability of requested merchandise.???Drafts purchase orders and local invoices to submit to the accounting department.???Verify customer and order information for correctness, checking it against previously obtained information as necessary.Duties and Essential Job Functions ?Order Management ??Update internal databases with order details (dates, vendors, quantities, discounts)??Handle procurement and supply chain modules in ERP related to spare parts purchase??Perform and maintain supplier online portals??Release Purchase orders correlated to the supplier contract terms??Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.??Inform sales team by mail or telephone of order information, such as unit prices, shipping dates, changes and any anticipated delays.??Compute total charges for merchandise or services and shipping charges.??Check inventory records to determine availability of requested merchandise.??Item creation and other product management functions in ERP??Effective reporting of order status and updates to all stakeholders??Local purchase arrangement when and where required?Supplier relationship??Negotiating lead time with supplier to get the orders on or before time.??Follow up with suppliers, as needed, to confirm or change orders??Follow-up with suppliers for lead time and back orders??Communication with suppliers for technical clarifications and literaturesLogistics??Calculating freight cost and relatedly landing cost for workshop inquiries.
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