Process issuance of free parking and pre-paid access cards to investors efficiently.
Preparing leasing proposals, assisting in the preparation of Offers to Lease, Renewal and other lease documents.
Preparing lease/deal summary sheets.
Receiving and handling inquiries.
Manage the official documentations of the handover and takeover of leased area between clients and other departments.
Coordinate the handover and the takeover for the leased area with other departments.
Prepare parking and replacement invoices on time.
Prepare tenancy contracts and offers as per the management instructions and in liaison with legal advisors to ensure legal compliance of contracts.
Obtaining insurance documents (post contract requirements) from investors and ensure the appropriate coverage is secured in consultation with the insurance consultant.
Monitor current lease expiry and preparing the necessary notifications as per contract terms and management instructions.
Handle general inquiries and requests regarding tenants, offices, retail outlets, operations and maintenance, over phone or email.
Proactively resolve tenant complaints/ issues within the delegated level of authority or referring the problem for resolution to management, in an efficient, courteous and professional manner
Creates and maintains client lease files ensuring they contain current, accurate information from the time the offers and investment agreements are sent until successful signing.
Maintain and monitor positional KPI?s and provide periodic reports to the Head of the department.
