identify learning and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments
design, expand and manager learning and development programmes based on the needs of the organisation and the individual
create and/or deliver a range of learning using face-to-face, digital and blended learning options
produce learning materials for in-house courses
plan and assess the return on investment of any learning or development programme, considering the costs of planned programmes and keeping within budgets
develop effective induction programmes for new staff, apprentices and graduate trainees
monitor and review the progress of trainees through appraisals, questionnaires and discussions with managers, and provide trainees with timely and constructive feedback
devise individual learning plans
ensure that statutory learning requirements are met
evaluate learning and development programmes, and prepare reports for management in areas such as usage, engagement and performance
amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment and industry developments
help line managers and trainers solve specific learning problems, either on a one-to-one basis or in groups
promote a work culture of continuing professional development (CPD)
keep up to date with developments in learning by reading relevant journals, going to meetings and attending relevant courses
research new technologies and methodologies in workplace learning and present this research.
