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IT Technical Support

2.00 to 3.00 Years   Al Kuwait, Kuwait   20 Mar, 2025
THE BRIDGE CO.
500 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

We are seeking a skilled and customer-oriented IT Technical Support to provide expert assistance for inquiries and issues related to computer systems, software, and hardware. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and the capacity to perform effectively under pressure in a dynamic, fast-paced environment. Key Responsibilities:

  • Respond to IT support tickets, calls, and emails promptly and professionally.
  • Serve as the first point of contact for all users, providing problem resolution and support.
  • Diagnose and troubleshoot hardware, software, network, and system issues.
  • Install, configure, and maintain desktop and laptop computers, printers, CCTV, and other IT equipment.
  • Assist users with software installations, upgrades, and system updates.
  • Document issues and resolutions in the Service Desk tracking system.
  • Provide remote support to users via remote desktop tools or VPN.
  • Maintain an up-to-date IT asset inventory, ensuring all equipment is accurately tracked.
Key Application:? Microsoft D 365? IT ServiceDesk System? ZKbioTime Qualifications:
  • Bachelor?s degree in Computer Science or equivalent experience relevant to the functional area.
  • 3 to 5 years of experience in administering a help desk.

Keyskills :

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