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IT Support Engineer

2.00 to 8.00 Years   Al Kuwait, Kuwait   14 Feb, 2022
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryFinancial Services
Functional AreaNot Mentioned

Job Description

??Duties and Responsibilities:The role of Application Support Engineer is one of the more generalized positions in the IT world. We seek a good Application Support Engineer needs to have at good knowledge of database management, different operating systems and different programming languages.??Identifying and Evaluate Technology Solutions:? A key member of the team responsible for using technology to improve business performance and strategy.? Using one?s complex problem solving skills to brainstorm software solutions, and then work together in a small group to craft a pitch to present the idea to the company?s decision makers.??Problem Solve and Troubleshoot:? Find and identify the root cause of an application malfunction, sometimes they find an issue too severe for them to address.? Their duty in this scenario is to escalate the issue to their Senior Engineer or Technical Lead.? Strong communication and interpersonal skills come in handy. -? Ensure new users of an application have a smooth onboarding process.? These users could be internal users of the company one works for, or they can be clients of an agency.? Anticipate and address potential issues before they become issues.? Good organizational skills and a keen attention to detail.? Work with cross-functional teams? Support team on a daily basis to contribute to their employer?s overall IT needs and strategy.? Time management skills as well as leading team of support engineers

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