IT Help Desk Technician

5.00 to 6.00 Years Al Kuwait, Kuwait 18 Mar, 2022

Job Location	Al Kuwait, Kuwait
Education	Bachelor's degree / higher diploma
Salary	$1,000 - $1,500
Industry	IT Services
Functional Area	Not Mentioned

Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
Hands-on experience with Windows OS/iOS & Android environments.
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and troubleshoot all technical issues related to Hardware and Software by oneself.
A basic understanding of network technologies and troubleshooting network issues is a must.
Basic troubleshooting of hardware like issues related to desktop, laptop & printers is a must.
A basic understanding of software applications like Office/AutoCAD/Primavera/Adobe technologies and troubleshooting software issues is a must.
Excellent problem-solving and communication skills.
Ability to provide step-by-step technical help.
Should be able to handle and work in a stressful environment.
Should be able to provide L1 and L2 support for end-users.
Should have an understanding of installing and configuring computer systems and network peripherals.
Additional certification in Microsoft or similar technologies is preferred

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