IT Help Desk

2.00 to 4.00 Years Al Kuwait, Kuwait 14 Jan, 2022

Job Location	Al Kuwait, Kuwait
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	FMCG
Functional Area	Not Mentioned

Installing and configuring computer hardware, software, systems, networks, printers, scanners and more
Planning and undertaking scheduled maintenance upgrades
Talking to clients and computer users to determine the nature of problems
Responding to breakdowns
Investigating, diagnosing and solving computer software and hardware faults
Repairing equipment and replacing parts
Agreeing call-out timescales
Obtaining replacement or specialist components, fixtures or fittings
Ensuring compliance with health and safety legislation
Maintaining records of software licenses.
Setting up accounts for new users
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Possibly training more junior staff members.

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