To assist the IT Manager for the operation of all data systems and communication systems in the hotel, including point of sales, Front Office, Back Office, Door Lock systems, Telecommunication, Word processing, data connections, Internet PC networks, etc. to maintain an optimal state of operating efficiency.
All work is carried out in line with the hotel?s guidelines and business plan.
Assist the IT Manager in the operation of all data systems and communication systems in the Hotel.
Troubleshoot hardware, software and network operating system
Maintain current and accurate inventory of technology hardware, software, and resources
Troubleshoot all technology issues
Maintain log and/or list of required repairs and maintenance
Make recommendations about the purchase of technology resources
Research current and potential resources and services
Provide network access to all staff and students
Install workstations
Connect and set up hardware
Load all required software
Provide network accounts and passwords as required
Monitor security of all technology
Install and maintain Foolproof passwords
Input and maintain IP addresses
Advise staff of security breach and/or change in password or security status
Ensure installation of lockout programs
Identify and prepare hardware for disposal when appropriate
Ensure hardware is stripped and secured before disposal
