Providing customers with drink menus and answering their questions regarding ingredients
Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy, and sugar ratios)
Job brief:We are looking for an Indoor Sales Representative / Barista to prepare and serve hot and cold beverages, including various types of coffee and tea.Indoor Sales Representative / Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items, and taking orders. To succeed in this role, you should have customer service skills and knowledge of brewing equipment. You should also be able to work various shifts.Note: this position?s compensation includes salary and tips.Ultimately, you?ll ensure an excellent drinking experience for our guests.Responsibilities
Greet customers as they enter
Give customers drink menus and answer their questions regarding ingredients
Take orders while paying attention to details (e.g. preferences of coffee blend, dairy, and sugar ratios)
Prepare beverages following recipes
Serve beverages and prepared food, like cookies, pastries, and muffins
Receive and process payments (cash and credit cards)
Keep the bar area clean
Maintain stock of clean mugs and plates
Check if brewing equipment operates properly and report any maintenance needs
Comply with health and safety regulations
Communicate customer feedback to managers and recommend new menu items
