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Help Desk Support

2.00 to 6.00 Years   Al Kuwait, Kuwait   23 Sep, 2024
Confidential Company
1Preferred Candidate Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
Salary$1,000 - $1,500
IndustryIT Services; Catering, Food Service, & Restaurant; FMCG
Functional AreaNot Mentioned

Job Description

  • identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.

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