| Job Location | Al Kuwait, Kuwait |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Internet & E-commerce |
| Functional Area | Not Mentioned |
Responsibilities:Work closely with the Order Fulfillment Manager to evaluate, develop and ensure that all fulfillment process (within the store) and work flow is being followed.Supervise the shopper process of daily orders.Supervise the full process of picking of orders, to segregation & packing.Assist in preparing and monitoring work schedules for the shoppers.Supervises the team in processing orders and resolving customer complaints (regarding wrong picking).Monitor operational policies and procedures to ensure the most efficient and effective processing of delivery orders; control of damages, and errors; and excellence in customer service levels.Assist in coaching and training new employees (shoppers).Ensure adherence of the shoppers to the agreed upon processes and policies.
Keyskills :
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