| Job Location | Al Kuwait, Kuwait |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Automotive Dealership & Distributor |
| Functional Area | Not Mentioned |
Job Summary :Serves customers by greeting, welcoming, directing & timely responding to any of their inquiries either through telephone or in person.Responsibilities:ÿÿ1. Serves visitors/Customers by greeting, welcoming, and directing them appropriately.2. Notifies company personnel of visitor arrival.3. Assist customers by issuing token numbers for queueing system or notify the concerned Service Advisor if the customer has an appointment.4. Keeps a safe and clean well-organized reception area by complying with procedures, rules, and regulations in line with the ASG facility standards.5. Answer customer inquiries timely through telephone by complying with ASG telephone standards and route the calls appropriately if needed.6. Informs visitors by answering or referring inquiries.7. Update customer files in the designated system if it requires changes.8. Conduct necessary follow-up with spare parts staff & customers in regard to the Special-Order Parts Handling (SOPH).9. Record any customer complaint either through telephone or in-person in the designated systems.10. Provide administrative/clerical support for the operation where he/she is assigned.11. Adhere to the Standard Operating Procedures wherever applicable.
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