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F&B Operations Manager

1.00 to 10.00 Years   Al Kuwait, Kuwait   30 May, 2022
Confidential Company
1 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryCatering, Food Service, & Restaurant
Functional AreaNot Mentioned

Job Description

JobPurpose:Supervise F&B operations and monitor compliance with all F&B policies, standards and procedures. Verify that the quality in all outlets meets the expectations of the customers. Maintain operating budget and ensure F&B targets are achieved.Job ResponsibilitiesDescription:

  • Regularly visit to all outlets and inspect them.
  • Take required actions to maintain daily F&B operations as per highest quality standards while achieving high level of customer satisfaction.
  • Maintain operational budget for all outlets regarding suppliers, labor and take corrective action as required.
  • Ensure standard operating procedures (SOPs) for each concept are followed in front and back-of-the-house.
  • Oversee maintenance work in outlets is completed on time, as per budget and specifications.
  • Ensure customer complaints are resolved.
  • Follow-up on action plans for each outlet.
  • Conduct regular sales meeting with Area Manager, Restaurant Managers and Supervisors.
  • Follow-up with other departments to ensure concerns of outlets are resolved.
  • Monitor forecasts, sales and financial analysis of outlets and take required action based on them.
  • Ensure new and existing staff is sufficiently trained in coordination with L&D department.
  • Motivate and supervise staff and solve any employee related issues.

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