Operate designated applications and systems as per operating procedures to meet the banks functional activities.
Handle critical, periodic process such as daily, weekly, monthly, quarterly, half yearly and annual closing, data backup etc. as per the planned schedule to accomplish the goals of the area.
Monitor the system, rectifies minor deviations and reports major problems to concerned parties to ensure that systems work as per specifications.
Escalate service interruptions to concerned parties to ensure proper and timely problem resolution.
Ensure the ATM network is kept operational 24/7 with receipts, journal, cash, etc. through continuous monitoring.
Write/update Operations Job Procedures and obtain the necessary approvals needed for implementation
