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Customer Support Executive

1.00 to 3.00 Years   Al Kuwait, Kuwait   09 Sep, 2024
Burhantec
1 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
Salary$500 - $1,000
IndustryIT Services
Functional AreaNot Mentioned

Job Description

We?re looking for a highly skilled Customer Support Executive to join our dynamic team located in Kuwait.The ideal candidate will be a quick learner who can handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for purchases. As the voice of our company, this candidate must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.Responsibilities

  • Manage large volumes of inbound and outbound calls.
  • Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
  • Identify customer needs, research issues, resolve complaints, and provide solutions
  • Identify opportunities for driving sales and revenue of the company?s existing product suite, and seize opportunities to upsell when appropriate
  • Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality

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