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Customer Support Agent

1.00 to 10.00 Years   Al Kuwait, Kuwait   27 Jan, 2024
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
Salary$1,000 - $1,500
IndustryFinancial Services; Call Centers & Customer Care Outsourcing; Real Estate
Functional AreaNot Mentioned

Job Description

Job Duties and Responsibilities:

  • Answer calls professionally to provide information about Ajar services and obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.ÿ
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Generating sales leads that develop into new customers.
  • Maintains customer records by updating information.

Keyskills :

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