| Job Location | Al Kuwait, Kuwait |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
- Customer Service RepresentativeCompany: Industry: Employment Placement Agencies and Human Resources Job Location: Kuwait, Kuwait Career Level: Intermediate (Experienced non manager) Date Posted: 07-07-2022 Ref. Number: 152187 Citizenships Jordan Residence Country Jordan Years of Experience 2 - 6Customer Service Representative and Requirements We are looking for amazing Customer Service Representatives to join our client teams in Kuwait, Qatar, and KSA. The Customer Service Representative, will act as a liaison, provide services information, answer clients? questions, and resolve any emerging problems that our customers might face with accuracy and efficiency. As a successful customer service representative, you should be excited to help customers, patient, empathetic, and passionately communicative with a constant approach to provide the best customer experience in the clinics.Responsibilities* Manage large amounts of incoming phone calls and incoming visitors* Identify and assess customers? needs to achieve satisfaction* Build sustainable relationships and trust with customers through open and interactive communication* Provide accurate, valid and complete information* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution* Keep records of customer interactions, process customer accounts and file documents* Processing orders, forms, applications, and requests.* Keeping records of customer interactions, transactions, comments, and complaints.* Follow communication procedures, guidelines, and policies* Take the extra mile to engage customersRequirements and skills* Proven customer support experience or experience as a Client Service Representative* Strong communication skills* Customer orientation and ability to adapt/respond to different types of characters* Ability to multi-task, prioritize, and manage time effectively* High school diploma* Good command of English Company: Industry: Employment Placement Agencies and Human Resources Job Location: Kuwait, Kuwait Career Level: Intermediate (Experienced non manager) Date Posted: 07-07-2022 Ref. Number: 152187 Citizenships Jordan Residence Country Jordan Years of Experience 2 - 6
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