Providing excellent customer service to players by assisting them with game instructions, addressing inquiries, resolving complaints, and creating a welcoming and enjoyable gaming environment.
Setting up and maintaining skill games establishments, including operating system updates, performing game booth routine checks and address report for any technical issues.
Ensure compliance with skill games policies and procedure.
Collect payment for skill games sessions and distribute prizes or payouts.
Plan and execute game offerings to attract new customers and retain existing ones.
Maintaining accurate records of redemption and pay out transactions earned by the customers.
Ensure a safe and secure gaming environment by enforcing safety measure, monitoring player behaviors and addressing any incidents, customer complaints and potential security concerns.
Collaborate with Inventory Control Specialist and Site Manager for any requirements and issues in the gaming establishments and redemption goods.
Keeping the gaming area clean, organized, and well-maintained.
