Customer Excellence Officer

2.00 to 4.00 Years Al Kuwait, Kuwait 11 Apr, 2021

Job Location	Al Kuwait, Kuwait
Education	Not Mentioned
Salary	Not Mentioned
Industry	FMCG; Catering, Food Service, & Restaurant
Functional Area	Not Mentioned

Possess important qualities of professionalism,?patience, and customer first attitude.
Knowledge of handling various social media platforms, how to comment to responses, managing customer data etc.
Knowledge of conducting surveys with various types of customers
Experience in answering customer calls, handling difficult customers, managing difficult situations, appreciate loyal clients
Personally visit B2B Customers, understand their concerns, issues, resolve the issues, maintain relationship.
Prepare various analytical reports as and when required by the management / direct manager
Perform other duties related to the job as assigned by the Direct Manager.

Keyskills :

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