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Customer Engagement Agent

2.00 to 5.00 Years   Al Kuwait, Kuwait   13 Sep, 2021
Confidential Company
2 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryBusiness Consultancy Services
Functional AreaNot Mentioned

Job Description

Customer Engagement AgentTo engage with customers with Real-Time Interaction and convert the potential leads to actual sales transactions by understanding the customers preferences and requirements.Job Tasks:

  • To communicate and engage with new and current customers following the plans and campaigns.
  • Show strong sales skills in pushing conversations forward, presenting prices, understanding and overcoming objections, and confidence in asking for the sale.
  • Professional introducing the company Tangible and Intangible Advantages by which makes the customers believe by the company value.
  • Tactful and soft speaking with customers to attract them to listen and convince them to buy the company services.
  • The agent has to provide the customers with the suggestions and recommendations that assist them to plan their tours by somehow increase the sales transactions volume.
  • To meet and exceed the defined qualitative and quantitative objectives and targets.
  • To coordinate with the Outsource Customer Engagement Agencies to receive the potential leads to convert them to actual sales transactions.
  • To receive and handle the customers complaints professionally by which affecting the customers satisfactions positively.

Keyskills :

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