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Customer Care Specialist

1.00 to 10.00 Years   Al Kuwait, Kuwait   02 Aug, 2022
World Class Associates
1 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryChemicals Manufacture
Functional AreaNot Mentioned

Job Description

  • Identify and assess customers? needs to achieve satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Troubleshoot and resolve product issues and concerns.

Keyskills :

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