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Customer Care Manager-Online Platform

1.00 to 10.00 Years   Al Kuwait, Kuwait   15 Sep, 2022
Job LocationAl Kuwait, Kuwait
EducationBachelor's degree / higher diploma
Salary$1,000 - $1,500
IndustryRecruitment & Employee Placement Agency
Functional AreaNot Mentioned

Job Description

Key ResponsibilitiesSetup Customer Care work structure.Enhance system / Report system and overall Customer Care experience across all digital platforms.Hiring , training and leading call center representatives.Leading team meetings and handling the call center operations.Authorizing replacements or refunds.Set KPI?s for the team and monitor it.

Keyskills :

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