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Customer care/ Call Center Agents

1.00 to 10.00 Years   Al Kuwait, Kuwait   05 Oct, 2021
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryRecruitment & Employee Placement Agency
Functional AreaNot Mentioned

Job Description

Key Responsibilities???Answering phones from customers professionally and responding to customer inquiries and complaints.???Researching required information using available resources.???Handling and resolving customer complaints regarding product sales to customer service problems.???Providing customers with the organization?s service and product information.???Processing forms, orders, and applications requested by the customers.???Routing inbound calls to the appropriate resources.???Obtaining and evaluating all relevant data to handle complaints and inquiries.???Recording details of comments, inquiries, complaints, and actions taken.

Keyskills :

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