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Control Room Administrator

2.00 to 4.00 Years   Al Kuwait, Kuwait   17 Mar, 2025
Mudon Group
100 to 499 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryReal Estate
Functional AreaNot Mentioned

Job Description

Responsibilities:

  • Receive calls at the Help Desk from tenants, customers, and employees for mall-related requests and take necessary actions.
  • Provide excellent customer service.
  • Call emergency services (ambulance, firefighters, police, maintenance) when needed.
  • Follow up with relevant departments for advertisements, upload them to the system, and monitor.
  • Monitor the footfall system and report accordingly.
  • Coordinate with the maintenance team for the electricity charge system.
  • Track work permits and helpdesk tickets with the concerned department.
  • Ensure continuous monitoring of surveillance systems.
Experience & Qualification:
  • 3?5 years of experience in a similar role.
  • Experience with control room operations and footfall systems.
  • Proficiency in MS Office.
  • Fluency in Arabic & English.

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