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Call Center Agent

1.00 to 10.00 Years   Al Kuwait, Kuwait   17 Jan, 2025
Aayan Leasing & Investment
50 to 99 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

Job Summary: We are seeking a skilled and dedicated Call Center Agent to join our team. The ideal candidate will have experience in phone-based sales, customer service, and the ability to handle work pressure. The position requires proficiency in both Arabic and English, with fluency in the Kuwaiti dialect, and the ability to work in a shifting schedule.Key Responsibilities:

  • Handle inbound and outbound calls to assist customers with inquiries, complaints, and sales.
  • Provide excellent customer service and support, resolving issues effectively and professionally.
  • Promote and sell products/services through phone calls, with a focus on meeting sales targets.
  • Maintain accurate records of customer interactions and transactions in the system.
  • Work efficiently and cooperatively within a team environment.
  • Adapt to a flexible work schedule, including changing shifts.
  • Demonstrate strong problem-solving skills and maintain a positive attitude under pressure.
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