Call Center Agent

1.00 to 10.00 Years Al Kuwait, Kuwait 26 Apr, 2023

Attend and manage formal calls and provide accurate and concise information without any delay.
Provide accurate information to the caller, catering to all the necessary inquiries.
Explain all the essential details of the organizations products and services to captivate the customers attention.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree

Keyskills :

APPLY NOW

Related Jobs