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Call Center Agent

1.00 to 10.00 Years   Al Kuwait, Kuwait   12 Oct, 2022
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryCatering, Food Service, & Restaurant
Functional AreaNot Mentioned

Job Description

  • Deal with the organizations telephonic conversations with utmost diligence and punctuality.
  • Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
  • Elaborate on the features, specifications, and details of the companys product to convert the potential prospect into a consumer.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Back up all the call history details by effectively utilizing the companys call center database.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.
  • Manage inbound and outbound calls in a timely manner.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • provide information to the customer about our products and create lead using proper lead type.
  • Take the initiative to build fruitful connections through fluent and engaging communication.

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