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Call Center Agent

2.00 to 5.00 Years   Al Kuwait, Kuwait   17 Dec, 2021
Job LocationAl Kuwait, Kuwait
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryReal Estate; Facilities & Property Management
Functional AreaNot Mentioned

Job Description

  • Answer/follow-up tenants related issues in a professional matter.
  • Identify tenants needs, clarify information and provide solutions.
  • Create tickets on the CAFM system regarding the issues.
  • Follow up with the colleagues related to tenants issues.
  • Follow instructions received from the call center supervisor on how to deal with tenants & how to follow the procedure.
  • Assist the supervisor with weekly & monthly reports.

Keyskills :

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